Privacy Policy
Artis Props London – Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the steps we take to keep it safe.
1. Information We Collect
When you make a purchase, hire our props, or contact us for an enquiry, we collect the details you provide—such as your name, email address, phone number, billing and shipping information, and payment details—so we can process your order and deliver our services effectively.
If you choose to join our mailing list, we may send you updates, promotions, and news about our props and services. You can unsubscribe at any time.
2. Your Consent
How we obtain consent
By sharing your personal details to complete a transaction—whether that’s placing an order, booking a service, or arranging delivery/collection—you give us permission to use your information for that specific purpose.
If we need your information for anything else, such as marketing, we will ask for your explicit approval or give you the opportunity to decline.
Withdrawing consent
You may change your mind at any time. To remove your consent, simply email info@artispropslondon.com and we’ll update your preferences.
3. Sharing Your Information
We may release your personal details if required to do so by law, or if you violate our Terms of Service.
4. Website & E-Commerce Platform
Our online store may be hosted by a secure third-party provider (for example, Shopify or a similar platform). Your information is stored on protected servers behind firewalls managed by these providers.
Payment security
If you pay directly through our website, your payment information is encrypted in line with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is only retained for as long as necessary to complete your purchase or hire.
5. Third-Party Services
We work with trusted third parties—such as payment processors, delivery companies, and analytics providers—who collect and use your data only to the extent required to perform their services.
6. Data Protection
We follow industry best practices to protect your personal data and take all reasonable measures to prevent unauthorised access, loss, misuse, or alteration of your information.
7. Cookies
Like many websites, we use cookies to enhance your browsing experience and monitor site usage. Cookies may store session information, shopping cart details, or site preferences.
8. Age Requirements
By using our site, you confirm that you are of legal age in your country of residence, or that you are of legal age and have given consent for any minor dependents to use this site.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will take effect immediately when posted on this page. If we make significant updates, we will clearly indicate this so you remain informed about how we collect and protect your data.
If Artis Props London is sold or merges with another business, your information may be transferred to the new owner to allow us to continue providing our services.
10. Contact Us
To request access to, correction of, or deletion of your personal data—or if you have any privacy-related questions—please email our Privacy Officer at:
info@artispropslondon.com
Artis Props London